Privacy Policy

Discover Scotland Tours Ltd is committed to preserving the privacy of all visitors to www.discoverscotlandtours.com Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By contacting us by e-mail or through this site you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you.

When you visit www.discoverscotlandtours.com you may be asked to provide certain information about yourself including your name and contact details (and credit or debit card information). We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails and letters you send to us or information gathered during telephone conversations with you.

If you complete the application form for a quote or to make a booking, we will gather the information submitted by you concerning your personal details and other information set out in that form.

Use of your information.

Your information will enable us to supply any services you have requested. It will also enable us to contact you where necessary concerning your orders or your queries regarding our services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other services and products which we offer which may be of interest to you and we may contact you by post, telephone or fax as well as by e-mail. If you change your mind about being contacted in the future, please let us know by contacting us at our contact details set out below.

Personal and Financial Details.

We do not intend to store or currently store financial details (Credit or Debit Card Numbers).

Cookies.

Cookies are small amounts of information, which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you visit the site. Cookies allow us to monitor website traffic, you may set up your computer to reject cookies by following the instructions for disabling cookies available on www.allaboutcookies.org. If you do not wish to receive cookies in the future, please let us know.

Disclosure of your information.

The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff and the staff of our group companies and third parties who act for us for the purposes set out in this policy or for other purposes approved by you.

We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

By submitting your information to us, you agree that it may be transferred outside the European Economic Area. Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Security and data retention.

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and updating.

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us, as we are the data controller for this information. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy.

We may change our privacy policy at any time without having to give you prior notification. Any changes to our privacy policy in the future will be posted to the site and/or, where we think it is appropriate, through e-mail notification.

Contact.

All comments, queries and requests relating to our use of your information is welcomed and should be addressed to :-

Contact: Customer Services

Address:
Discover Scotland Tours Ltd
Pavilion 3
Suite 5
St James Business Park
81 Linwood Road
Paisley
PA3 3BB
E-Mail : tours@discoverscotlandtours.com

Telephone: 0141 887 6777

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